An FM package designed around keeping you legally compliant

What sets ICM apart when you are choosing who looks after your buildings.

  • Designed around compliance, not bolted on

    The statutory position is the organising principle of every ICM engagement. Planned works are scheduled around keeping it valid. Reactive tasks are attended as they arise, prioritised by urgency and risk, and logged against the asset so the compliance record stays accurate. A compliance visit never holds up an urgent job.

  • One current record

    Every asset, assessment, certificate, register and re-inspection date is held in our bespoke CAFM system and kept up to date, so the evidence is ready before anyone asks for it.

  • Infrastructure project works, not construction

    ICM has a dedicated projects team that delivers infrastructure works for any client, with or without an FM contract: plant, distribution and life-safety systems, managed as defined projects with a clear outcome.

  • One FM package, designed around compliance

    ICM delivers full FM contracts, planned and reactive, and the whole package is designed to keep you legally compliant. Reactive tasks are prioritised by urgency and responded to promptly, and are never queued behind a compliance programme. It is an FM contract with compliance at the forefront, never an FM contract that also touches compliance.

A specialist, not a side line

Established FM providers spread their attention across everything a building needs, and compliance can end up as an afterthought. Compliance is where we start, and you deal directly with the people accountable for it.

  • Compliance-first, never an add-on
  • Direct access to the directors
  • One accountable contract, not a chain of sub-contractors to chase

Backed by larger FM partners

For contracts that need national reach or extra capacity, we work in partnership with larger FM companies. You get a single accountable contract with ICM, with the depth of a bigger supply chain behind it.

  • Specialist compliance support for larger FM providers
  • Extra capacity for surge work and multi-site programmes
  • One contract and one point of accountability

Technology that keeps the record live

Our bespoke CAFM system holds every asset, inspection, certificate and defect in one place. Due dates are tracked automatically, so nothing lapses quietly, and you can see the position of any building without asking for a report.

  • Live compliance status by building and by duty
  • Reminders before certificates and inspections fall due
  • Engineers record findings on site, with photos, straight into the record
  • Evidence ready when an auditor, insurer or the HSE asks

A managing agent model, with local engineers

ICM manages the work and uses local engineers and suppliers who are already near your buildings, rather than sending crews across the country. Less travel means lower emissions, fewer wasted hours, and spend that stays in the local economy. With more than one supplier in every discipline, a job can move to another engineer if the one booked is off sick, so visits are not missed.

  • Lower travel emissions for every visit
  • Local suppliers and engineers who know the area
  • Supports your ESG and social value reporting
  • Shorter journeys where the work is urgent
  • Another engineer ready if the one booked is off sick

One planned maintenance visit, not a string of call-outs

Lower-priority jobs such as loose fittings, door adjustments, dripping taps and small repairs are saved up and done in a planned visit by a multi-skilled maintenance engineer, once or twice a month. It replaces a run of separate call-outs, and keeps cost and disruption down.

  • Small jobs grouped into a scheduled visit to each site
  • Fewer call-outs, fewer invoices and fewer journeys
  • Urgent and statutory work is never held up behind them
  • Every task logged in the CAFM against the site and asset

Talk it through against your own estate.

Book a compliance review