What we deliver, duty by duty

Infrastructure compliance across the whole building, inside one FM package designed around keeping you legally compliant. We deliver these services within our own FM contracts, and to FM companies as their compliance partner.

FM contracts, direct to your business

For organisations that want one FM contract covering their buildings, we deliver the full range of hard FM services, planned and reactive, with statutory compliance scheduled first so it is never the thing that slips.

  • Mechanical

    Heating, cooling, ventilation, pumps and plant, planned and reactive maintenance.

  • Electrical

    Distribution, lighting, small power and emergency lighting, maintained and repaired.

  • Fire systems

    Alarms, detection, suppression and fire doors, serviced and repaired.

  • Water and plumbing

    Hot and cold water systems, tanks, outlets and drainage.

  • Building fabric

    Doors, windows, roofs, ceilings and floors kept in good repair.

  • Reactive helpdesk

    Every reactive task logged, prioritised by urgency and attended promptly.

  • CAFM record

    Every asset, task, certificate and inspection held as one live record.

  • Fire safety

    Fire risk assessments, alarm and detection servicing, extinguisher provision, fire door inspection and fire stopping checks.

    Regulatory Reform (Fire Safety) Order 2005 · BS 5839

  • Legionella control

    Written scheme, legionella risk assessment, and the monitoring and control regime that keeps it valid.

    HSE ACOP L8 · HSG274

  • Water systems

    Cold water storage tanks, calorifiers, TMVs, showers and system pipework, inspected and kept within temperature.

    HSG274 Part 2 · Health and Safety at Work etc. Act 1974

  • Fixed electrical installations

    Periodic inspection and testing of the fixed wiring, distribution boards and protective devices across the building.

    Electricity at Work Regulations 1989 · BS 7671 (EICR)

  • Asbestos management

    Management and refurbishment/demolition surveys, asbestos registers, written management plans and re-inspection.

    Control of Asbestos Regulations 2012, Reg. 4

  • Air conditioning, heating & HVAC

    TM44 energy inspections for systems over 12kW, condition checks on chillers and split systems, concealed unit servicing, refrigerant leak checks, and boiler and heating plant inspections.

    Energy Performance of Buildings Regulations 2012 (TM44) · Gas Safety (Installation and Use) Regulations 1998 · Fluorinated Greenhouse Gases Regulations

  • Lifts

    Thorough examination of passenger lifts at the statutory interval.

    LOLER 1998 · PUWER 1998

  • Energy performance

    EPCs on sale or let and DECs for qualifying public buildings, kept valid and on file.

    Energy Performance of Buildings (England and Wales) Regulations 2012

  • Emergency lighting

    Monthly function tests and annual full-duration tests, logged, so escape routes stay lit when the mains fails.

    BS 5266-1 · Fire Safety Order

  • Sprinklers, risers and smoke control

    Sprinkler systems, dry and wet risers, hose reels and smoke ventilation, inspected and tested so they work when the fire service or the building needs them.

    BS EN 12845 · BS 9990 · BS 5306-1

  • Portable appliance testing (PAT)

    Inspection and testing of portable electrical equipment, from kettles to copiers, with results recorded and failures flagged.

    Electricity at Work Regulations 1989

  • Pressure systems

    Boilers, air receivers and other pressure vessels examined to a written scheme by a competent person.

    Pressure Systems Safety Regulations 2000

  • Roof access and work at height

    Fall-arrest anchors, edge protection, roof lights and access ladders inspected for anyone who needs to reach plant on the roof.

    Work at Height Regulations 2005

  • Extraction and ventilation (LEV)

    Thorough examination and testing of local exhaust ventilation that controls dust, fume and vapour, with reports kept on file.

    COSHH Regulations 2002, Reg. 9

  • Automatic and industrial doors

    Powered doors, gates and roller shutters inspected so safety sensors and edges work and nobody is trapped or struck.

    PUWER 1998 · BS EN 12453

Planning infrastructure works? Our projects team manages them from brief to handover, with or without an FM contract.

Room by Room

See what this looks like in your building

An interactive walk through an office block, warehouse, factory, hospital or shopping centre: open a room, open an item, read the statutory requirement and what ICM provides.

Open the Room by Room tool

Prefer to check it yourself first? Get the free Statutory Compliance Checklist →

Not sure which duties apply to your estate?

Start with a compliance review. We map it building by building.

Book a compliance review